000 00327nam a2200133Ia 4500
008 221229s9999 xx 000 0 und d
020 _a81-314-1405-1
100 _aVARMA,ANIL
245 0 _aMYSTERY SHOPPING-AN INTRODUCTION
260 _aAGARTALA
_bICFAI UNIVERSITY
_c2008
300 _a257
650 _aGeneral
942 _cBK
999 _c32622
_d32622